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Stuart Weitzman Reviews

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Overall Rating

4.0
4 Reviews
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About Stuart Weitzman

Stuartweitzman.com is a website that offers a variety of services and products. The site provides Client Services to help answer questions regarding orders, returns, and more. They also offer Store Services where customers can find their perfect fit with the range of services offered. These services include Same-Day Availability, where customers can buy online and pick up in store. Customers select the styles and size they want online, then choose the option to pick up in store, if available. An email or SMS notification is sent when the order is ready. Styling Appointments can be booked for a personalized shopping experience with an SW Stylist, either in store or online. Virtual appointments include complimentary ground shipping. Bridal Events are also offered, where customers can book an in-store appointment to experience bridal shopping services or a private virtual appointment to explore the latest collection of bridal shoes and handbags. Additionally, the website offers a Repair Service. For repair authorization, customers need to email with specific information including name, order number, date of purchase, shipping address, a description of the damage and photos of the damage. Repairs may take up to 8 weeks to complete. Please note that the cost of shipping the item to Stuart Weitzman is not reimbursed.

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Stuart Weitzman Customer Reviews (4)

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Theresa Tankersley
Theresa Tankersley
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Feb 13, 2023
Thorsten Fassbinder
Thorsten Fassbinder
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Feb 12, 2023
Matilda Champagne
Matilda Champagne
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Feb 11, 2023
Michelle Fassbinder
Michelle Fassbinder
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Feb 9, 2023

Stuart Weitzman Customer’s Q&A

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Stuart Weitzman FAQs

FAQ

About Stuartweitzman.com Popular Products and Services?

Stuartweitzman.com offers a wide range of products and services. The website features a variety of designer shoes for men and women. The men's collection includes loafers, moccasins, derbies, oxfords, and more. Some popular items from the men's collection include the SW CLUB CLASSIC MOC, SW CLUB CLASSIC PENNY LOAFER, and the SW CLUB CLASSIC DERBY. The women's collection features boots, flats, loafers, pumps, sandals, wedges, and sneakers. Popular items from the women's collection include the BRAIDA 35 SANDAL, TULLY 50 SLINGBACK, and the ARABELLA MARY JANE. The website also features a new arrivals section where customers can explore the latest range of masterfully crafted boots, ballet flats, pumps, sandals, and more. The products combine technical expertise, artisanal craftsmanship, and premium materials to deliver style, comfort, and quality in each silhouette. The website also offers complimentary shipping and returns. If customers have questions or need styling ideas, they can contact the customer service team for assistance.

FAQ

Stuartweitzman.com Return Policy?

At Stuart Weitzman, if a customer is not satisfied with their purchase, and if the item is eligible for return, it can be returned within 14 days upon receipt for a refund to the original form of payment or store credit. Returns are accepted via mail to the distribution center and in person at Stuart Weitzman boutiques. Items must be unworn, unused and include all tags, parts, and accessories. Initial shipping charges are not refundable. Regular price items can be returned within 14 days, while sale merchandise and SW Outlet items are final sale and not eligible for returns or price adjustments.

For exchanges, if an item is eligible, it can be exchanged for a different size or color, free of charge. However, all exchanges are subject to inventory availability and adherence to the returns policy. Exchanges must be initiated within 14 days of receipt. Original items must be unworn, unused and include all tags, parts, and accessories. Initial shipping charges are not refundable. SW Outlet products are eligible for exchange in-store at any SW boutique. All SW Outlet orders are not eligible for returns or price adjustments. Sale merchandise 30% off and above are Final Sale. All Sale and customized orders are Final Sale. They are not eligible for returns, exchanges or price adjustments. For purchases from external vendors, please contact the original place of purchase directly for all inquiries. If the replacement item is not available, a full refund will be issued to the original form of payment. If the original item does not arrive back at the distribution center, the exchange will be canceled.

FAQ

About Stuartweitzman.com Prices and Cost?

Stuart Weitzman offers a wide range of products with varying prices. For instance, the MIRELA II ESPADRILLE WEDGE is priced at $350, the STUART 75 BLOCK PUMP at $475, the TULLY 50 SLINGBACK at $495, and the PARKER LIFT LOAFER at $450. Other items such as the WOVETTE FLAT SANDAL, NEARLYNUDE, and SOFIA 50 SLINGBACK are also priced at $495. The BARDOT BOW FLAT is available for $395, the SLEEK BOW FLAT for $425, and the WOVETTE 35 FLAREBLOCK SANDAL for $495. The BRAIDA 75 SANDAL is priced at $525, the CAYMAN 35 BLOCK SLIDE at $395, and the BENNI ESPADRILLE FLAT at $325. The ARABELLA MARY JANE and CABO II SANDAL are both available for $450. Prices for other items can be found on the official Stuart Weitzman website. Please note that prices may vary based on the product type, material, and other factors. It's also worth noting that Stuart Weitzman often has sales where customers can purchase items at a discounted price. For example, the Ultrastuart Maverick 100 Stretch Boot was originally priced at $1,200 but was on sale for $600. Similarly, the Gemcut 100 Sandal was reduced from $650 to $390. Other items such as the SW Bow 100 Slide and Nudistglam 110 Sandal were also available at a 50% discount. It's recommended to check the Stuart Weitzman website regularly for the latest prices and discounts.

FAQ

What materials are used in Stuart Weitzman shoes?

Stuart Weitzman shoes are known for their high-quality materials and expert craftsmanship. The shoes are made from leather, suede, and patent leather, which are durable and long-lasting. The brand also uses sturdy hardware, such as metal buckles and zippers, to ensure that their shoes can withstand daily wear and tear. In addition to these, some unique materials like cork, vinyl, lucite, wallpaper, and 24-karat gold are also used in their designs. For their sneakers, they use mesh, calf leather & metallic leather. Stuart Weitzman is committed to sustainability and ethical production practices, using eco-friendly materials like recycled plastic and cork in its products.

FAQ

How can I contact Stuart Weitzman customer support?

Stuart Weitzman customer support can be reached by phone at 1-877-793-4896. Client Services are available from Monday – Friday: 9 A.M. – 9 P.M. ET and Saturday & Sunday: 10 A.M. – 7 P.M. ET. There is also a LIVE CHAT feature available on their website where SW Stylists can help find the perfect pair and offer styling ideas. For press inquiries, please direct emails to press@stuartweitzman.com. For philanthropic requests, please direct emails to philanthropy@stuartweitzman.com. Mail can be sent to Stuart Weitzman 10 Hudson Yards, Floor 18 New York, NY 10001. Please contact Client Services before mailing any packages, as all unauthorized deliveries will be returned to sender.

FAQ

How can I contact Stuart Weitzman for inquiries?

For any inquiries, you can contact Stuart Weitzman at service@stuartweitzman.com.
FAQ

Can I exchange my Stuart Weitzman item?

Yes, you can exchange your Stuart Weitzman item. However, all exchanges are subject to inventory availability and adherence to the brand's returns policy. Exchanges must be initiated within 14 days of receipt, and original items must be unworn, unused, and include all tags, parts, and accessories.
FAQ

How can I request for a refund for my Stuart Weitzman purchase?

To request a refund for your Stuart Weitzman purchase, return any eligible merchandise by mail to their distribution center or in-store at a Stuart Weitzman boutique within 14 days of receipt.
FAQ

What is the return policy for Stuart Weitzman items?

If you are not satisfied with your purchase and if the item is eligible for return, you can return it promptly within 14 days upon receipt for a refund to your original form of payment or store credit.
FAQ

What is the shipping fee for Stuart Weitzman's outlet orders?

The shipping fee for Stuart Weitzman outlet orders could either be free for orders $8 and above or charged from $20.00 to $25.00, depending on the chosen shipping method.

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